Comments on: Leaseweb Review – A Bad Experience

By: Miranda

Miranda — Fri, 20 Apr 2012 16:31:50 +0000

Leaseweb is Horrible. We ordered up a dedicated server this month through LeaseWeb. The mistakes were one after the other. It took them almost 5 days to set our dedi up, First Mistake they gave us the wrong hard drive. 2nd Mistake they again gave us the wrong hard drive. 3rd mistake was again the same as 1 and 2. How hard could it be for these guys to follow the instructions on our order. Finally 2 weeks later when we were transferring our data from our previous server company we ran out of disk space guess what they again installed the wrong server..
They have the worse customer service. It seems as though there Ticket system is a failure. I have all the messages saved very sad. The left doesn’t know what the right is doing at LeaseWeb.

By: Steve

Steve — Thu, 12 Apr 2012 04:07:33 +0000

LiquidWeb.

By: Steve

Steve — Thu, 12 Apr 2012 04:05:23 +0000

Haha, yes, I must be a whiner. The whole point of this email is to inform others to NOT give any money to this company.

Network cables don’t “just break”. Especially not in dedicated data centers. What? Are there cats walking around chewing on the wires? Are the cables made of hair?

Servers also don’t overheat if there is sufficient cooling and they are maintained correctly.

I’m not sure why you think I should trust you, given that I don’t know you, and you clearly expect nothing from a service you’re paying money for.

The idea that I should have to purchase a ‘DNS based load balancing service’ to keep my site alive is ludicrous. The server died TWICE, this isn’t just a random failuire. It’s a bad level of service, as many other reviews of LeaseWeb will tell you.

And to note, since moving to LiquidWeb back in 2008, I have been trouble free. And their support team answers me within 30 minutes. Booyah!

By: K

Fri, 06 Apr 2012 08:54:29 +0000

You sound like a whiner dude. Way too many words for a minor outage.

Trust me, in IT stuff “just breaks” all the time. Unless you pay them to provide redundancy for your website, that responsibility falls on you. Why not host in two locations and purchase a DNS based load balancing service to keep it alive if your content requires that level of uptime.

Less drama may earn you more empathy.

By: torty artystyczne

torty artystyczne — Thu, 29 Dec 2011 19:07:32 +0000

Im looking for cheap dedicate dserver with unlimited 100mbit.what you can suggest me ? maybe leaseweb ? My budget is max $250/month. PLease recommend any cheap dedicated

By: chris

chris — Tue, 15 Nov 2011 11:55:49 +0000

by the way, I bought their 10 domain Plesk Panel, then found I could just use 1 domain! they are fraud, shared one plesk to 10 client’s to save their money!!!

By: chris

chris — Tue, 15 Nov 2011 11:52:45 +0000

Leaseweb is totally shit!!!! I promise!! their support sucks ,and never give me a whole product.

I have to ticket/livechat/email them again and again ask for the server information because they only give me a IP address and said “the VPS is ready”…… finally they didn’t response me anymore ,is that a cheater??

By: Steve

Steve — Sat, 10 Sep 2011 20:54:21 +0000

Sorry to hear of your woes Denis!

By: Denis

Denis — Thu, 08 Sep 2011 12:25:05 +0000

Yes, I can also confirm that their support is literally as bad as described in this horror story. We’ve been through a similar issue with them, and now that our server is down again I started looking for what others are saying about Leaseweb. Ours was once Netdirekt based in Frankfurt Germany, now it somehow became LeaseWeb… We’re changing these fuckers.

By: Steve

Steve — Thu, 12 Aug 2010 00:54:19 +0000

They are not a good host. If it is a ‘coincidence’, then I assure anyone using LeaseWeb that they will be coincidentally screwed at some point in their coincidental life. Ethernet cables don’t just ‘break’, and they didn’t fix it ‘instantly’.